A Free Student Loan Helpline
The first service of its kind to provide on-demand, one-on-one loan repayment and other financial education information to graduate and professional students, AccessConnex is a free helpline that delivers personal, accurate counseling by phone, live chat or email.
By phone, live chat or email, you can get clear, unbiased information that will set you on a sound financial path. No personal information (SSN, DOB, etc.) requested or required.
Monday to Friday - 8:30 a.m. to 5:30 p.m. ET
1-844-755-HELP Launch Live Chat Email Us
AccessConnex® by AccessLex is completely free for everyone. We're a nonprofit organization and our mission is to help you navigate your student loans. Call us once, or once a week. It's always free.
As you graduate, you’re faced with many new responsibilities - including paying your student loans. You’ll need information that’s tailored to you and your situation to meet your financial obligations. That’s where we come in.
As a nonprofit, mission-driven organization, we have over 30 years of financial education experience. We’ve advised thousands of students like you to help them on the road to a bright financial future. You can count on us.
Our Education Services team members, all Accredited Financial Counselors (AFC®), will walk you through the details and explain your options. Whether you want to better understand repayment plans or you need help estimating your future monthly payments, our team can help.